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Pricing

One package. Plus the add-ons you choose.

atwork is not sold in tiers that hold the good part back. Every customer gets the full chain — collect the feedback, get the action plan, see what it is worth. What you add on top depends on what you want to steer, not on what you are willing to pay for.

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Trusted by

The whole chain,
not the first step of it

Every customer gets Measure, Act and Impact — a survey without action plans and impact analyses is just another report.

atwork Suite

Measure · Act · Impact · Platform & Service

Quoted on scope
Measure

Collect the feedback

Every instrument you need to ask, on validated scales — from the annual Health Check to a two-question pulse.

  • atwork Health Check, six dimensions
  • Survey library, 20+ validated templates
  • Custom surveys and own item wording
  • Employee Net Promoter Score
  • Risk assessment of psychological stress (§5 ArbSchG)
  • Live dashboards and heatmaps
  • NLP comment analysis
  • Benchmarking
  • Automated reports per unit and manager
  • Multi-language surveying
Act

Turn results into plans

Recommendations written for your organisation, and plans the managers who run the teams actually own.

  • Action plan builder powered by atwork's AI Middle Layer
  • Manager enablement and permission system
  • Best practices from thousands of successful action plans
  • Scientific evidence and latest studies considered
  • Customisable organisational context for company and teams
  • Responsibilities, timeline and tracking
  • Implementation steps powered by AI
Impact

Prove what it was worth

Feedback connected to the business numbers you already steer by — before you act, and after.

  • Identification of high-impact areas powered by Machine Learning
  • Prediction of outcomes and effects
  • Scenario simulations
  • Monetisation and ROI calculator in CHF or EUR
  • Impact on business KPIs: overtime, absenteeism, fluctuation
Platform & Service

What it runs on

The model underneath, the security around it, and the people who help you get value out of it.

  • atwork AI Middle Layer
  • User and circle management
  • Extensive permission and roles management
  • Consulting hours included
  • Dedicated Customer Success Manager
  • Help Center and Trust Center
  • Anonymisation by architecture
  • PII redaction on free-text answers
  • Hosting in EU or CH
  • Minimum group sizes enforced

Add-on modules

And what you may want to add for extra value.

Nothing here is a paywall on a feature you already saw — each one opens a new business KPI or a new part of the employee journey.

The whole employee lifecycle on the same data model as your Suite — onboarding, development, reviews and exit, with seven review formats and 15+ validated templates. Not a separate tool with separate data.

Lifecycle moments

  • Onboarding surveys, lifecycle-triggered
  • Development and growth feedback
  • Performance reviews, full annual cycle
  • Offboarding and exit interviews

Review formats

  • 360° feedback
  • 180° and 90° reviews
  • Peer-to-peer reviews
  • Self-assessment
  • 1:1 feedback
  • Annual review

Running it

  • 15+ science-backed templates
  • Customisable setup: types, timelines, criteria
  • Review management with saved peer groups
  • Dashboards by employee, team, lifecycle stage
  • Progress tracking across the journey

Because it runs on the same model, exit reasons can be read against what a team said months earlier — and 360° results feed the same action planning.

Explore Performance

Three business KPIs come with the Suite — overtime, absenteeism and fluctuation. Every additional KPI you connect gives the model another outcome to predict, simulate and put a value on, and gives you another business case to take to the board.

On request Your own KPI If you track it and it has a cost attached, it can be modelled.
Coming soon Customer & patient satisfaction Unit-level satisfaction matched to the team that produces it.
Coming soon Performance & Goals Goals set and reached, captured as an outcome in its own right.

Each KPI is modelled on your own data, not estimated from an industry average.

See how Impact prices an outcome

Connect your HR system once, through Kombo. Master data, organisational structure, joiners and leavers then stay current on their own — and overtime, absence and turnover reach Impact as live figures. About ten minutes of work, once.

What connects

  • Kombo unified API
  • 98 HR and payroll systems
  • SAP SuccessFactors, Personio, Workday, Abacus
  • SFTP or SCIM where there is no API
  • ISO/IEC 27001 · SOC 2 Type II

What flows in

  • Master data and demographics
  • Organisational structure and circles
  • Joiners and leavers
  • Overtime, absence and turnover
  • Periodic, automatic synchronisation

What it saves you

  • No CSV lists, no manual uploads
  • Circles correct after every reorganisation
  • Filters and segments without upkeep
  • Invitation lists at the push of a button
  • Lifecycle surveys that trigger themselves

This is what makes the overtime and absence use cases work: the model can only price an outcome it can see, and it should see this quarter's figures, not last quarter's spreadsheet.

Explore the HR interface

Ten hours a year are already in your Suite. Add more when a project deserves more — and you can bring in scientific expertise, ours or our academic partners’, when a question goes beyond the platform.

Included in the Suite

  • Ten consulting hours per year
  • Dedicated Customer Success Manager
  • Planned with you at the start of the year

Additional hours

  • Questionnaire and item design
  • Workshops with leadership or works council
  • Result sessions and communication support
  • Support through a specific programme or rollout

Scientific support

  • Our own psychologists and data scientists
  • External academic partners on request
  • Study design and methodological review
  • Sector-specific instrument development

Bought in blocks of ten, used whenever you need them during the contract year.

Talk to us about scope

A module of its own: set goals, assign them, track attainment — and capture goal attainment as a business KPI rather than a status in a spreadsheet. Goals will be seamlessly connected to the Performance & 360° Feedback module, so a goal agreed in a review is the same goal the platform tracks and prices.

In development. Ask your Customer Success Manager to be told when it is available.

Keep me posted

Frequently asked

Questions we get a lot.

Because the number depends on how many people you ask, what you connect and what you want to steer. You get a fixed annual price after a 30-minute call — not an estimate that changes later.

You can run only surveys if you want to — nothing forces you to use Act or Impact. But they are in the package, because the moment you want to know what a result is worth, the answer should not be a new contract.

Everyone you invite to a survey. Employees you exclude by filter are not counted.

Nothing mid-term. The scope is set for the contract year and reviewed at renewal.

The ten hours belong to the contract year. Your Customer Success Manager plans them with you at the start so they land where they are worth most.

No. Master data can still be uploaded as a list. The interface saves the effort and keeps business KPIs current — for the overtime and absence use cases it is what makes them work.

More Questions
Tobias Mengis Country Lead DACH

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