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Platform & Model

The model is the product.
So is the data it learned from.

Every recommendation, every prediction and every value atwork produces comes out of the atwork AI Middle Layer — our own set of models, built over years and trained on cross-organisational feedback and outcome data that took just as long to gather. The models can be described. The data behind them cannot be copied.

The architecture

One layer between your
data and every answer.

Feedback and business data go in. Recommendations and quantified predictions come out. In between sits the part nobody else has.

Measure + Performance

Feedback management

Survey data MeasurePerformance360°
HR data
Business data

API landscape

+ 100
OvertimeOrg structureTurnoverHR master dataAbsenteeismDemographics
Middle Layer
Meta ModelPrediction Engineatwork-RAGScalable Domain ExpertiseText-to-Number ModelContext filter

Act + Impact

Descriptive analytics

Real-time dashboards

Measure
Diagnostic analytics

Analysis of the key drivers

Impact → High impact areas
Predictive analytics

Forecasting outcomes and their effects

Impact → SimulatePredict & ROI
Prescriptive analytics

Action management

Act → Action plans

The components

The atwork AI Middle Layer.

No single model does all of this. The layer is a set of specialised models that hand work to each other — and every one of them is ours.

01

Meta Model

The Impact Framework

Employee feedback, business data and years of survey history brought into one structure. Established scientific models describe how influencing factors, HR outcomes and business outcomes hang together — which is what connects every answer to a business outcome.

Powers Measure · Act · Impact

02

Prediction Engine

Machine Learning and a Multivariate Gaussian Graphical Model reveal how each survey variable influences your HR and business KPIs, directly and indirectly. The output is a quantified relationship, not a correlation left to interpretation.

Powers Act · Impact

03

atwork-RAG

Retrieval over three bodies of knowledge: best practice, thousands of real action plans including the ones that failed, and peer-reviewed science. It makes a recommendation specific to your industry and size instead of generic advice.

Powers Act

04

Scalable Domain Expertise

Meta-studies, the expertise of top universities and practitioners, and the accumulated evidence of what has worked across industries and company sizes. A new customer gets a credible answer long before they have their own history.

Powers Act

05

Text-to-Number Model

An artificial neural network with Natural Language Processing converts qualitative feedback into measurable data. What people write in free text becomes a variable in the model instead of a quote in an appendix.

Powers Measure · Act · Impact

06

Context filter

Every output is narrowed to who it is actually for: organisational unit, employee group, industry and company size. The right action for a 40-person ward is not the right action for a plant with 2,000 people.

Powers Act

Privacy by architecture

Anonymised before
anything else happens.

Not a policy, a sequence. Identities are removed and free text is redacted before anything is processed — nothing identifiable ever reaches a model, and no general-purpose language model sees your raw data.

01

Anonymised and redacted on entry

Answers are separated from identities, minimum group sizes are enforced, and Azure automatically redacts personal information from free-text comments before processing.

Azure AI Language · PII detection
NamesAddressesIdentifiers
02

Processed in our own layer

Filtering, retrieval, prediction and monetisation run inside atwork, on infrastructure hosted in Switzerland.

03

Language models see the plan, not the people

Only the finished, anonymised output is passed on for wording — with AI Act documentation and human oversight throughout.

GDPR & revDSG
Anonymisation before processing
Minimum group sizes enforced
Human oversight
Made in Europe
GDPR & Swiss DPA compliant

What it powers

You never see the layer.
You see what it produces.

Measure

The instruments that feed it

Validated scales, so the variables in the model mean the same thing every time you ask.

Explore Measure

Act

Recommendations it writes

Plans built from evidence and ranked by predicted effect, owned by the managers who run the teams.

Explore Act

Impact

Numbers it produces

Driver-to-outcome links, simulations and a value in CHF or EUR for every plan.

Explore Impact

Performance

Lifecycle feedback it reads

Onboarding, 360°, reviews and exit — on the same scales, so the model sees one picture of a person's journey.

Explore Performance